Shipping policy

Order Processing Time

• Orders received on business days prior to 12:00 PM Pacific Standard Time are processed and shipped on the day they are received; other orders are shipped on the next business day.

Shipping Time

• Domestic Priority Mail shipping time varies from next day to three days depending on location in the U.S.
• Other shipping times depend on the carrier and service chosen at checkout.
• Orders may take longer to arrive due to variables outside of our control.

Shipping Costs

• Free shipping for domestic orders over $75.
• Shipping choices and costs for all other orders are shown during checkout prior to order placement.
• International orders do not include duties or taxes. Fees may be due on receipt.

Shipping Notifications

• A shipping confirmation email is sent to the customer automatically as each order is fulfilled.
• An ‘out for delivery’ email is sent to the customer automatically after orders with tracking information are out for delivery.
• A ‘delivered’ email is sent to the customer automatically after orders with tracking information are delivered.

Missing or Damaged Packages

• If an order is lost or damaged, we will send a replacement.
• We will not send a replacement package to an alternate address.
  

Local Pickup

• We do not offer local pickup.